How quickly will my order be processed?

We have an extremely fast and automated warehouse processing facility which streamlines the complete Easymart’s order and dispatch system this enables us to have orders processed and shipped in amazing time frames. Expected order processing time ranges from 5-30 working / business days after receipt of payment depending on the items and size of the order.

Can My Item Be Delivered To a PO Box?

We are unable to deliver to a PO Box as all items are sent via our Australia-wide courier system. Please ensure that you provide a residential or business address during the check out stage of your online order.

Does someone need to be home to accept delivery?

It is necessary for someone to be available to accept delivery as we use a secure courier service that requires a signature on delivery as proof that the items were successfully delivered. The express delivery service with electronic tracking enables us to offer amazing free or hugely subsidized freight costs, this automated service will not allow for phone calls prior to delivery. For your convenience, we recommend having your order sent to your work address - if being at home during business hours is not an option.

Can I Pay For My Order Upon Delivery?

Unfortunately, we are unable to offer payment upon delivery as our couriers are not equipped to receive payments. The full payment is required before your order will be processed.

How Do I Track The Progress Of My Delivery?

By close of business on the day your order has been dispatched, you will receive an email from our customer service subdivision with full tracking details and information so that you can monitor your order online and in real time.

How Much Is Delivery?

Delivery prices can all be calculated online using our quick and easy freight calculator system. This calculator offers you amazing freight deals, incorporating our unique FREE delivery offer and heavy subsidized freight prices. All you need to do is put the products you require into the shopping cart and proceed to the first stage of the checkout system, enter your delivery location & your super freight deal with be calculated.

Can I Have My Order Assembled?

Yes. you can! Easymart employs fully-qualified installers who have an excellent knowledge and understanding of all our products in each of the capital cities of Australia. If you would like your items assembled please let us know when you order and we will put you in contact with an installer in your area - this direct contact enables you to arrange a convenient time for your order to be assembled.

Can I Click & Collect My Order From Store?

Yes, we have a click and collect from store option available on selected products in our range. If you would like to Click & Collect your order from store please choose the option available on website. To confirm stock, availability, location and pickup time prior to placing your order. If you don't require collection today you can place your order and we will be in touch as soon as it is ready to collect.

Do you accept order returns?

Order returns will only be accepted if a damaged/faulty product is delivered or if the product delivered is different from the order placed. Please mail us at contact@easymart.com.au for return requests.

Click & Collect – Pick Up Your Order Directly from Our Warehouse

Some products may be eligible for Click & Collect depending on the products you are after and the location you are in. Stock availability may vary from state to state. To check the location of stock in your state, please add the item to your cart and on the checkout page you'll be able to select the warehouse location which works best for you.

Due to OH&S regulations, customers will be notified of the warehouse address once their order is picked, packed, and ready for collection. Please do not attempt to collect your order without receiving confirmation that it's ready for collection.

For more information related to stock availability at a warehouse, please reach us via the website chat or drop us an email at contact@easymart.com.au

NSW

Eastern Creek, 2766

Glendenning, 2761

Kingsgrove, 2208

VIC

Laverton North, 3026

Truganina, 3029

Campbellfield, 3061

QLD

Brendale, 4500

Carole Park, 4300

Rocklea, 4106

WA

WANGARA, 6065

Bassendean, 6054

SA

Parra Hills West, 5096

Beverley, 5009

*Note: These are our partner warehouses, not retail location. Contact us for book an appointment prior to visit.

Click & Collect – Pick Up Your Order Directly from Our Warehouse

Questions About Your Pickup?

NSW

VIC

QLD

WA

SA

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